Logistics Systems Analyst (PE Hybrid)

ENVIRONMENT:

• A PE-based global Logistics Operation is looking to fill the role of a Logistics Systems Analyst who will be responsible for all activities related to the Warehouse Management System (WMS).
• Responsibilities include but are not limited to efficiencies, installing, maintaining and supporting the WMS. You will provide general maintenance and system updates on WMS software, analyse and troubleshoot problems.
• The ideal candidate will possess a BSc/BCom in Computer Science or equivalent with at least 3 or more years relevant experience including with Logistics and WMS, order management applications and database systems.
• This entails in depth knowledge of the WMS as well as Logistics processes to be applied for training end users, requirements gathering, WMS support, project coordination and business analysis.
• Information management, storage and analysis of data through computer networks, systems, and computer databases. To be successful in this role, you should be a technologist at heart, deeply analytical and capable of critical thinking, being able to grasp business concepts and translate those to deliverables.

DUTIES:

• Define business requirements for WMS software upgrades deployment, software upgrades, and system configuration.
• Implement and provide WMS support across applicable facilities.
• Conduct WMS setup and account modifications, training for maintenance, setup for new clients, and upgrades to current clients.
• Recommend and manage operational system changes including new concepts, system improvements, changes with software supplier, and other innovations needed for long-term success.
• Create training documents and resources for system users.
• Where required, develop testing scenarios, conduct systems tests, identify discrepancies, troubleshoot solutions, and provide resolutions.
• Work with warehouse staff on WMS configurations and stock reconciliations.
• Assist all departments and other onsite business partners with WMS requests.
• Document and enforce SOP and best practices, keep training manuals and related documentation updated and available for local use.
• Support all WMS-related integrations with different systems.
• Respond to calls, email, and personal requests for technical support.
• Manage and coordinate various projects.
• Where necessary, travel both locally and internationally, may be required to support implementations and continuous improvements as well as training.

REQUIREMENTS:

Qualifications –

• BSc/BCom in Computer Science or equivalent.

Experience/Skills –

• A minimum of 3 or more years of experience required (kindly note that the experience is only a rough guideline, and the appropriate level will be ascertained during the interview process).
• 1 Years’ experience in Logistics.
• Understanding of WMS, order management applications and database systems.

Advantageous –

• Experience as a super user in one or more WMS.
• Softeon experience.

ATTRIBUTES:

• Self-Management – They don’t believe in micromanagement. You need to possess the drive and ability to deliver on projects without constant supervision.
• Technical – Prior involvement in feature design and development in a WMS.
• Problem-Solving – This role has a heavy emphasis on thinking and working outside the box. You need to have a
• thirst for learning and be receptive to adopting new approaches and ways of thinking.
• Logic – You need to have the ability to work through and make logical sense of complicated and often abstract solutions and processes.
• Attention to Detail – This role requires a close attention to detail.
• Language – The company has a global footprint, with offices and clients practically everywhere. The ability to read, write, and speak fluently in English, is a must. Other languages could prove to be useful.
• Communication – Your daily job will regularly require communication with JAS team members. The ability to clearly communicate, on a technical and business level, is essential to your job. This includes both verbal and written communication.