Job description
A luxury five-star hospitality property in Limpopo is seeking an experienced and guest-focused RESTAURANT MANAGER to lead their restaurant team and deliver exceptional dining experiences.
This is a senior, hands-on leadership role for a polished hospitality professional who takes genuine pride in maintaining five-star service standards, developing a high-performing team, and ensuring every guest interaction is personalised, professional, and memorable.
Core Criteria:
- Grade 12 essential; hospitality qualification advantageous
- 3 to 5 years' experience in restaurant management or supervision within a luxury hospitality environment
- Proven experience managing restaurant teams and daily operations
- Strong knowledge of luxury service standards, guest relations, and F&B operations
- Excellent leadership, communication, organisational, and problem-solving skills
- Computer literate with Microsoft Office experience
- Flexible and willing to work hospitality hours including weekends and public holidays
Core Responsibilities:
- Lead, coach, and develop the restaurant team to achieve and maintain service excellence across all meal periods
- Manage daily restaurant operations, staff allocation, performance, and departmental standards
- Conduct pre-service briefings and ensure the team is fully prepared and briefed for every service
- Ensure consistently exceptional and personalised service throughout the guest dining experience
- Conduct regular floor and service inspections to ensure quality, attention to detail, and presentation standards
- Respond to guest requests, feedback, and complaints professionally and effectively
- Coordinate with the Executive Chef and all relevant departments for smooth and seamless service delivery
- Ensure five-star standards in food and beverage presentation, portion control, and order accuracy
- Maintain high standards of hygiene, cleanliness, and safe working practices in all restaurant and service areas
- Monitor restaurant stock, supplies, and service equipment and assist with stock counts
- Minimise wastage and support effective cost management across the department
- Train, coach, and mentor restaurant staff and identify ongoing development opportunities
This is a live-in role