Key Account Representative

## Key Account RepresentativeApply: Durban, South Africa: Full time: Posted Today: End Date: September 30, 2026 (15 days left to apply): R0032624**Achieve Monthly Sales Budgets*** Understand and communicate sales targets to merchandiser & Field Marketers.* Increase volumes in store to ensure the achievement of the region’s sales budget.* Actively seek new business opportunities.* Maintain a regular customer call route as per pre-determined route list.* Consistent quality checks respond to poor quality or damaged stock.* Ensure stock rotation.* Ensure stock pressure is applied.* Ensure forward share reflects ROS.* Ensure out of stocks are limited.* Optimize stock levels, monitor slow/fast sellers and take appropriate action.* Building and maintaining relationships with customers at all levels.* Drive ad-hoc promotions to increase sales within parameters as set out by Regional Sales Manager.* Negotiations of additional display space and hands on activity with erecting safe displays.* Monitor sales daily with the use of Salesforce.com and other tools.* Minimize credit notes.**Ensure correct product availability:*** Ensure that all ranged products are available on shelf. Communicate any opportunities to maximise sales and growth in store.* Ensure that approved planograms and category flows are implemented and maintained. Communicate all Competitor non-conformance to the approved layout to Regional Manager.* Provide feedback to Key Accounts with regards to forward share changes.* Ensure that order quantities are optimal to support the approved shelf layouts and promotional activity.**Price Management*** Monitoring of recommended selling pricing.* Investigating identified discrepancies. Report any deviations to the Regional Manager as soon as noted.* Check PI labels and replace any outdated / missing ones with new store generated labels at each call**Promotional Activity at Store level*** Manage promotional activity and facilitate the implementation of agreed promotion grids.* Ensure sufficient stock has been ordered within required timeframes and ensure POS to stores.* Reporting any successes and concerns to Management.* Negotiate additional store level promotional activities, making creative use of allocated resources, whilst operating within defined parameters**Trade Responsible Care (TRC)*** Comply to all safety rules and safe job practices.* Report all accidents/incidents/injuries immediately to his/her supervisor, no matter how small.* Attend and participate in safety (RC) meetings.* Report all unsafe conditions to his/her Supervisor.* Keep his / her work area clean and neat (Maintain good housekeeping standards).* Ensure all Trade Responsible Care training is done with all customers and completed within specified dates. Ensure all necessary documentation is submitted to management via the required systems.* Ensure daily compliance with TRC principles, communicating deviations to Management as/when they occur.**CRM Program*** Track all daily activities on Salesforce.com providing information as set out by RSM within time frame set.* Maintain customer data base – i.e., names, contact details.**New Store openings*** Build relationship with Store Manager and personnel.* Ensure all TRC training and relevant tools associated has been implemented before the opening of the store.* Request and implement agreed planogram.* Ensure that all stock issues are resolved.**Management of Merchandising Staff*** Ensure accurate in-store administration.* Manage performance of Merchandisers.* Ensure adherence to dress code.* Complete monthly Casual Staff time sheets and submit to Management by set cut off time.* Perform other all / any other duties as assigned. #J-18808-Ljbffr