Change Management

Key Responsibilities

• Develop and execute comprehensive change management strategies and plans aligned to enterprise transformation objectives.
• Conduct change impact assessments to identify how transformation initiatives will affect people, processes, systems and business units.
• Develop and implement effective stakeholder engagement strategies.
• Develop clear and targeted communication strategies and plans for different stakeholder groups.
• Assess and monitor business readiness throughout the transformation lifecycle.
• Develop and coordinate training and enablement programmes to support new processes, systems and ways of working.
• Drive user and employee adoption of transformation initiatives.
• Identify and manage resistance to change, developing appropriate interventions where required.
• Support transition activities and ensure sustainable adoption following implementation.
• Work closely with project managers, programme teams, business leaders, HR and other key stakeholders.
• Develop change-related documentation, including impact assessments, readiness assessments, communication plans, training plans and adoption metrics.
• Track and report on change progress, risks, adoption and readiness to programme leadership.
• Provide coaching and support to leaders and managers to help them effectively lead change within their teams

Minimum Requirements

• Minimum 8 years' organisational change management experience.
• Proven experience supporting enterprise-level transformation programmes.
• Strong experience across:
• Change impact assessment
• Stakeholder engagement
• Communication strategy
• Business readiness
• Training and enablement
• User adoption
• Transition management
• Change resistance management
• Proven ability to work with senior stakeholders and cross-functional teams.
• Strong written and verbal communication skills.
• Excellent facilitation, influencing and relationship-management capabilities.
• Ability to manage multiple change activities within a complex transformation environment.

Qualifications & Certifications

• Relevant tertiary qualification in Change Management, Organisational
• Development, Human Resources, Business Management, Project
• Management or a related discipline.
• PROSCI Change Management certification is preferred.
• Other recognised Change Management certification will be considered.

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