TJ 19553 - SENIOR IT TECHNICIAN

Employer Description

South Africas oldest and largest metal recycling company

Job Description

• Training and support of userbase on IT Systems
• Maintaining mail infrastructure (Postfix, Sendmail, Exim), including Antispam/Antivirus policy, DNSBL configuration, SMTP protocol troubleshooting, and mail routing
• Configuring and administering Fortinet firewall estates (policy configuration, VPN, security profiles, high availability)
• Configuring and maintaining Mikrotik network infrastructure, including routing and inter-site connectivity and troubleshooting
• Wireless network deployment and troubleshooting
• Providing advanced technical support for critical desktop and server issues
• Configuring IP camera/CCTV infrastructure, including network integration
• Proactive monitoring and capacity/performance management of connected devices and inter-branch connectivity
• Performing Root Cause Analysis on recurring or high-impact incidents, implementing permanent resolutions through root cause analysis
• Creating, deploying, and administering Windows Server environments (20162025), including DHCP, DNS, Active Directory configuration, Group Policy, and forest/domain administration
• Deploying and maintaining Hyper-V virtualization infrastructure, including host configuration, guest provisioning, and server migrations
• Administering Biometric Access Control systems, including integration and troubleshooting

Qualifications

• Industry certifications such as CompTIA N+, A+, or Microsoft MCSE/MCITP, Mikrotik MTCNA, ITIL Foundation

Skills

• Minimum 12 years experience as an IT professional, with a track record of resolving escalated issues and supporting end-users across face-to-face and remote channels
• Minimum 8 years experience configuring, implementing, and maintaining corporate LAN & WAN environments
• Advanced proficiency with Microsoft Windows (10, 11) in a distributed environment
• Advanced proficiency with Microsoft Office (2016 2024) and Office 365, including deployment and administration
• Proven experience deploying and administering Windows Server (2016 2025)
• Strong knowledge of hardware/software configuration, installation, and lifecycle management
• Advanced troubleshooting, diagnostic, and problem-solving skills, with a focus on root cause analysis on complex issues
• Exposure to PLC machinery and industrial control systems
• Mikrotik/RouterOS networking knowledge
• SecOps experience, including security monitoring and incident response
• Experience administering ManageEngine ServiceDesk Plus
• Proficiency in Hyper-V virtualization, including advanced configuration and troubleshooting
• Strong scripting and automation skills (e.g. PowerShell, Bash, or similar)
• Knowledge of Acronis backup and disaster recovery solutions
• Experience with VMware host and guest installation, configuration, and maintenance
• Experience building and implementing cloud automation workflows (Power Automate, IFTTT, Make, Zapier)
• Experience implementing and administering cloud solutions
• Experience with the Microsoft Azure cloud platform, including deployment and administration
• Experience configuring and managing cloud storage solutions
• Proven track record in SQL database administration, optimization, and performance tuning

Salary/Package

R55 000 R60 000 CTC

Benefits

• Medical Aid
• Pension