Spa Therapist

Spa Therapist

Pepperclub Hotel | Cape Town

Pepperclub Hotel is looking for a passionate and professional Spa Therapist to join our team.

We are looking for someone who takes pride in creating memorable guest experiences and delivering exceptional treatments in a luxury spa environment. The ideal candidate is warm, professional, guest-focused and confident in providing personalised treatments and product recommendations.

Key Responsibilities

• Deliver a range of professional spa treatments, including massages, facials and body therapies
• Create a welcoming, relaxing and personalised experience for every guest
• Conduct guest consultations and recommend appropriate treatments and products
• Promote and sell spa retail products
• Maintain treatment rooms and spa areas to the highest hygiene and presentation standards
• Assist with spa bookings, reception duties and treatment postings
• Assist with stock takes and general spa administration
• Work closely with the Spa team to ensure smooth day-to-day operations
• Maintain a high standard of professionalism and guest service at all times

Requirements

• National Diploma in Beauty Therapy or equivalent qualification
• Minimum of 2 years' experience in a luxury spa environment
• Proficient in a wide range of spa treatments
• Strong knowledge of skincare, beauty products and treatment protocols
• Previous retail or product sales experience
• Basic administrative skills and experience working with booking systems
• Strong interpersonal and communication skills
• Excellent attention to detail
• Professional, well-presented and guest-focused
• Able to work well as part of a team
• Flexible and able to work according to operational requirements

What We're Looking For

Someone who genuinely enjoys working with people and understands that a great spa experience is about more than the treatment itself. You should be calm, attentive and professional, with a passion for wellness and creating an experience that leaves our guests wanting to return.

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