Junior Internal Sales Agent

INTERNAL VACANCY ADVERT

DEPARTMENT: TELESALES

BRANCH: JOHANNESBURG

POSITION: JUNIOR INTERNAL SALES AGENT X4Col2**Scope:**We are looking for a responsible individual to carry out Internal Sales activities. In this position you will beresponsible for driving sales while ensuring customer satisfaction.**Scope:**We are looking for a responsible individual to carry out Internal Sales activities. In this position you will beresponsible for driving sales while ensuring customer satisfaction.Reports To:

TEAM LEADER

Qualifications and work experience

• Grade 12
• 2 -3 years Internal Sales experience
• Reasonable knowledge of all products sold by G. Fox
• Computer literacy is a must on: Excel, Word, Outlook and Syspro

Attributes

• Self-motivated and well presented.
• Intelligent and committed individual.
• A team player who works well with others
• Be able to work under pressure and overall goal driven.
• Possess excellent verbal and written communication skills

Roles and Responsibilities

• Answer incoming customer calls on Ocular.
• Answer incoming emails on Ocular.
• Process customer quotations.
• Process customer purchase orders.
• Address customer queries.
• Address walk in customers.
• Communicate with the accounts dept with regards to customer account queries
• Communicate with dispatch with regards to customer special requests for delivery
• Communicate with embroidery with regards to customer branded orders
• Communicate with the buying dept with regards to customer special buy-out orders
• Ensure that all quotes and purchase orders are processed within the specified times.
• Ensure that all relevant paperwork is submitted.

Preference will be given to previously disadvantaged groups.

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