Job description
INTERNAL VACANCY ADVERT
DEPARTMENT: TELESALES
BRANCH: JOHANNESBURG
POSITION: JUNIOR INTERNAL SALES AGENT X4Col2**Scope:**We are looking for a responsible individual to carry out Internal Sales activities. In this position you will beresponsible for driving sales while ensuring customer satisfaction.**Scope:**We are looking for a responsible individual to carry out Internal Sales activities. In this position you will beresponsible for driving sales while ensuring customer satisfaction.Reports To:
TEAM LEADER
Qualifications and work experience
- Grade 12
- 2 -3 years Internal Sales experience
- Reasonable knowledge of all products sold by G. Fox
- Computer literacy is a must on: Excel, Word, Outlook and Syspro
Attributes
- Self-motivated and well presented.
- Intelligent and committed individual.
- A team player who works well with others
- Be able to work under pressure and overall goal driven.
- Possess excellent verbal and written communication skills
Roles and Responsibilities
- Answer incoming customer calls on Ocular.
- Answer incoming emails on Ocular.
- Process customer quotations.
- Process customer purchase orders.
- Address customer queries.
- Address walk in customers.
- Communicate with the accounts dept with regards to customer account queries
- Communicate with dispatch with regards to customer special requests for delivery
- Communicate with embroidery with regards to customer branded orders
- Communicate with the buying dept with regards to customer special buy-out orders
- Ensure that all quotes and purchase orders are processed within the specified times.
- Ensure that all relevant paperwork is submitted.
Preference will be given to previously disadvantaged groups.
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