Waiter
Empact Group • Cape Town, ZA
1 day ago
Job description
The Main Purpose of the job
- The incumbent will be responsible for taking orders and deliver food and beverages to customers serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties.
Education and Experience required:
- Minimum of 1 year experience as a waiter in catering environment is essential
- Matric is essential
- Experience in a Hotel environment will be an advantage
- Butler or Housekeeping experience
Knowledge, Skills and Competencies:
- Knowledge of and compliance with food safety standards.
- Proven work experience as a Waiter or Waitress
- Hands-on experience with cash register and ordering information system
- Basic math skills
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit
- Flexibility to work in shifts
Key areas of responsibility:
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies)
- Prepare tables by setting up linens, silverware, and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
- Communicate order details to the Kitchen Staff
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses, and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g., parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests
Closing Date 30 September 2026