Assistant Retail Store Manager

About the Role

Our client is seeking an enthusiastic and results-oriented Assistant Retail Store Manager to support the management team in their Port Elizabeth store. In this hybrid role, you will play a crucial part in driving sales, supervising staff, and ensuring the smooth operation of the store, with some administrative tasks potentially managed remotely. You will work closely with the Store Manager to implement strategies that enhance customer satisfaction and achieve business targets. This is a great opportunity for an emerging leader in retail to gain valuable experience, develop management skills, and contribute to the success of a popular retail brand within the Eastern Cape.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations, including opening and closing procedures.
• Supervise and train retail associates, providing guidance on customer service, sales techniques, and product knowledge.
• Drive sales performance by motivating the team and implementing effective sales strategies.
• Manage inventory levels, ensuring accurate stock counts and efficient merchandising.
• Handle customer inquiries and resolve complaints to ensure a positive shopping experience.
• Contribute to visual merchandising efforts to maintain an attractive store presentation.
• Potentially manage specific administrative tasks or reporting remotely as needed.

Requirements

• Previous experience in a retail supervisory or assistant management role.
• Strong sales skills and a passion for delivering excellent customer service.
• Excellent leadership, team management, and communication abilities.
• Familiarity with POS systems and retail inventory management.
• Ability to adapt to a hybrid work model, balancing in-store and potential remote duties.
• Flexibility to work a varied schedule, including weekends and holidays.

Benefits

• Competitive salary and performance-based incentives.
• Hybrid work arrangement offering a balance between on-site and remote tasks.
• Employee discounts on store merchandise.
• Opportunities for professional development and career progression.
• A positive and collaborative team environment within a well-established retail company.

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