Sales Operations Manager - FMCG

About the Role

Our client is seeking a highly organized and analytical Sales Operations Manager to optimize sales processes and drive efficiency for their FMCG business, operating in a fully remote capacity. This role is crucial for supporting the sales team by streamlining operations, managing CRM systems, analyzing sales data, and implementing best practices. You will play a key role in enhancing sales productivity, ensuring accurate forecasting, and facilitating seamless communication between sales and other departments. This is an excellent opportunity for an operations specialist to make a substantial impact on sales performance from anywhere, fostering a culture of efficiency and continuous improvement within our sales organization.

Key Responsibilities

• Manage and optimize the sales CRM system (e.g., Salesforce), ensuring data integrity, efficient workflow, and effective utilization by the sales team.
• Develop and implement sales processes and policies to enhance efficiency, productivity, and compliance across the sales organization.
• Generate regular sales reports and dashboards, providing insights into sales performance, pipeline health, and key metrics for management review.
• Support sales forecasting activities, working closely with sales leadership to ensure accuracy and reliability.
• Identify areas for operational improvement within the sales process and recommend and implement solutions.
• Provide training and ongoing support to the sales team on CRM usage, sales tools, and operational procedures.

Requirements

• Proven experience as a Sales Operations Manager or in a similar sales support/operations role, preferably in the FMCG sector.
• Strong proficiency in CRM systems (e.g., Salesforce) and sales analytics tools.
• Excellent analytical and problem-solving skills, with the ability to interpret complex data.
• Experience in developing and documenting sales processes and policies.
• Exceptional organizational and project management skills, with the ability to manage multiple priorities.
• Strong communication and interpersonal skills, essential for a remote-first environment .

Benefits

• Competitive salary and bonus potential based on operational efficiency and sales support.
• Fully remote work arrangement, offering maximum flexibility.
• Opportunity to optimize and enhance the sales operations of a leading FMCG company .
• Comprehensive health, dental, and vision insurance.
• Access to professional development resources and training.
• A collaborative and supportive virtual team environment.

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