Showroom Manager - Paarl

EMPLOYMENT TYPE : Permanent
SECTOR : Sales
BASIC SALARY : R18 000.00 – R22 000.00 + Commission
START DATE : A.S.A.P

REQUIREMENTS

• 3–5+ years of experience in showroom management or senior retail sales within the furniture, home décor, or interior design industry.


• Established and verifiable connections with interior decorators, architects, and trade procurement clients in the Winelands/Cape Town region.


• Strong understanding of furniture manufacturing, upholstery, timbers, fabrics, and the performance of indoor and outdoor materials.


• Proficiency in inventory/POS software (e.g. OMNI, SAP, or similar retail ERP systems), as well as Microsoft Office and Google Workspace.


• Outstanding interpersonal, negotiation, and relationship-building skills, with a sophisticated and consultative sales approach.


• Fluency in English and Afrikaans is essential for the local Paarl customer base.


• A valid South African Driver’s License and reliable transport.


• Proven ability to meet showroom sales targets across both retail and trade channels.


• Demonstrated ability to grow the trade customer base, including the successful registration and onboarding of new active trade accounts.


• Ability to maintain showroom visual standards and floor presentation, with a strong focus on operational excellence and zero audit discrepancies.


• Commitment to delivering an exceptional customer experience, including effective post-purchase support and timely resolution of customer issues.

DUTIES

Sales & Business Development (Retail & Trade)

• Drive showroom sales performance to meet and exceed monthly and annual revenue targets.


• Actively cultivate and manage relationships with local interior decorators, designers, architects, and property developers to grow the trade pipeline.


• Host private trade consultations, showroom walk-throughs, and exclusive networking events for trade partners.


• Guide retail customers through personalized design consultations, product specifications, customization options, and material selections.

Showroom Management & Operations

• Maintain impeccable visual merchandising, layout standards, and floor displays in line with brand guidelines.


• Oversee daily floor operations, ensuring a welcoming, luxury hospitality experience for all visitors.


• Manage end-to-end sales processing, customer quotations, orders, and payment reconciliations through the ERP/POS system.


• Coordinate with logistics and warehouse teams to ensure seamless delivery and installation timelines for trade and retail clients.

Team Leadership & Coaching

• Lead, mentor, and motivate showroom sales staff to deliver exceptional customer service.


• Set individual sales targets, monitor Key Performance Indicators (KPIs), and conduct regular performance reviews.


• Provide ongoing product knowledge training, objection-handling techniques, and trade sales strategies to the sales team.

Reporting & Inventory Control

• Perform stock audits, monitor inventory levels, and manage showroom display floor stock.


• Provide weekly and monthly reports on sales performance, foot traffic, conversion rates, and trade account activity to executive leadership.

HOURS

• Retail hours

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