Job description
About the Role
Our client is seeking a dedicated and skilled Telecommunications Technician to join their growing team in Cape Town . This role involves the installation, maintenance, and repair of telecommunications equipment and systems, ensuring reliable service delivery to our customers. You will be a key player in upholding the quality and efficiency of our network infrastructure, working both on-site and remotely to diagnose and resolve technical issues. This hybrid position offers a balance between field operations and remote support, allowing you to contribute directly to customer satisfaction and network integrity within the vibrant Western Cape region.
Key Responsibilities
- Install, configure, and maintain telecommunications systems, including fiber optic cables, switches, routers, and base stations.
- Perform routine maintenance and diagnostics on network equipment to prevent service disruptions.
- Troubleshoot and resolve technical issues reported by customers or detected through network monitoring systems.
- Respond to service calls, identify the root cause of problems, and implement effective repair solutions.
- Collaborate with the network operations center (NOC) and engineering teams on system upgrades and new deployments.
- Ensure all installations and repairs adhere to company standards, safety regulations, and industry best practices.
Requirements
- Relevant technical certification or a diploma in Telecommunications, Electrical Engineering, or a related field.
- Proven experience as a Telecommunications Technician or in a similar technical role.
- Solid understanding of telecommunications principles, including fiber optics, cellular networks, and IP-based systems.
- Proficiency in using diagnostic tools and equipment for network testing and repair.
- Ability to work effectively both independently and as part of a team, with strong problem-solving skills.
- Valid driver's license and willingness to travel within the Cape Town area as required for on-site tasks.
Benefits
- Competitive annual salary and performance incentives.
- Hybrid work model offering flexibility.
- Comprehensive medical and retirement benefits.
- Company vehicle and tools provided for field operations.
- Training and development opportunities to enhance technical skills.
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