Senior Telecoms Operations Manager

About the Role

Our client is looking for a seasoned Senior Telecoms Operations Manager to lead their operational team in Rustenburg. This critical role involves overseeing the day-to-day operations of the company's telecommunications services, ensuring efficiency, reliability, and customer satisfaction. You will be responsible for managing a team of technical staff, optimizing operational processes, and driving strategic initiatives to enhance service delivery. This is an excellent opportunity to make a significant impact in a key leadership position within the thriving telecommunications sector.

Key Responsibilities

• Manage and direct the daily operations of the telecom network and related services.
• Develop and implement operational strategies to improve efficiency, reduce costs, and enhance service quality.
• Lead, mentor, and manage a team of network technicians and engineers, fostering a high-performance culture.
• Oversee incident management, problem resolution, and change control processes for network operations.
• Collaborate with other departments, including sales, customer service, and engineering, to ensure alignment and seamless service delivery.

Requirements

• Bachelor's degree in Telecommunications, Engineering, Business Administration, or a related field.
• Minimum of 7 years of experience in telecom operations management, with a proven track record of success.
• Strong understanding of telecom technologies, network infrastructure, and operational best practices.
• Demonstrated leadership and team management skills, with the ability to motivate and develop staff.
• Excellent analytical, problem-solving, and decision-making capabilities.

Benefits

• Highly competitive salary and performance-based bonus structure.
• Comprehensive health, retirement, and other employee benefits.
• Significant opportunities for career growth and leadership development.
• Relocation assistance may be available for qualified candidates.
• Work in a dynamic and challenging environment in Rustenburg.

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