Reception & Manager Assistant

Receptionist & Manager Assistant | Luxury Lodge & Guest House | KwaZulu-Natal

Salary: From R8,000 (Negotiable DOE) | Live-In

Kendrick Recruitment is currently seeking a Receptionist & Manager Assistant for a luxury lodge and guest house located in KwaZulu-Natal. This intimate and high-end property prides itself on providing personalised guest experiences, with a strong emphasis on exceptional service and meaningful interaction between staff and guests.

This position is ideal for a young, ambitious individual with excellent organisational and communication skills. The successful candidate will primarily work in reception but will also support the General Manager and assist across various departments when needed. A highly presentable and well-spoken individual with a genuine passion for hospitality will thrive in this dynamic and guest-focused environment.

Key Responsibilities:

• Manage front-of-house duties including guest check-in/out and reservations
• Provide warm, professional guest interaction, particularly during dining services
• Assist the Manager with operational tasks and departmental relief as required
• Oversee or support various departments including kitchen, housekeeping, and stock control
• Handle staff coordination and assist in team supervision
• Manage bookings and reservations (experience with SEMPER is an advantage)
• Maintain administrative records and assist with stock taking and procurement

Requirements:

• Prior experience in a luxury lodge or guest house setting
• Knowledge in general management, guest relations, and front desk operations
• Familiarity with lodge systems and stock control
• 100% fluency in English (verbal and written), with excellent communication skills
• Must hold a valid driver's licence; own transport preferred due to limited public transport in the area
• Presentable, well-spoken, and confident in engaging with international guests
• Ability to work as part of a small team and willingness to assist across all departments
• Positive attitude, sense of humour, and adaptable nature
• Must be available to start immediately

Package:

• Live-in position with en-suite accommodation
• All meals and laundry provided
• Salary starting from R8,000, negotiable depending on experience

This is an excellent opportunity for someone looking to grow their career in the luxury hospitality sector, within a hands-on and close-knit team environment.

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