Hotel General Manager

About the Role

Our client seeks a dynamic and experienced Hotel General Manager to lead their property in Rustenburg . This senior leadership role requires a visionary individual responsible for the overall success of the hotel, including operations, guest satisfaction, financial performance, and staff management. You will drive strategic initiatives, ensure operational efficiency, and maintain the highest standards of service excellence. This is a demanding yet rewarding position for a proven leader in the hospitality sector looking to make a substantial impact on a growing hotel.

Key Responsibilities

• Oversee all hotel departments, including F&B, housekeeping, front office, and maintenance.
• Develop and implement strategic plans to achieve revenue and profitability goals.
• Ensure exceptional guest experiences and manage guest feedback and service recovery.
• Recruit, train, motivate, and manage hotel staff to ensure high performance.
• Manage budgets, control expenses, and maximize revenue through effective pricing and sales strategies.
• Ensure compliance with all health, safety, and legal regulations.

Requirements

• Minimum of 5 years of experience in a Hotel General Manager role or similar senior leadership position.
• Proven track record of successfully managing hotel operations and financial performance.
• Strong leadership, communication, and interpersonal skills.
• In-depth knowledge of the hospitality industry, market trends, and best practices.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Experience with hotel management software and systems is essential.

Benefits

• Highly competitive salary and executive bonus structure.
• Comprehensive health, dental, and vision insurance.
• Relocation assistance available.
• Professional development opportunities and career advancement within the group.
• Complimentary stays at partner hotels worldwide.

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