Account Manager - Technology Solutions

About the Role

Our client is seeking a proactive and experienced Account Manager to oversee key client relationships within the technology solutions sector in Centurion . You will be responsible for managing a portfolio of accounts, identifying opportunities for upselling and cross-selling, and ensuring client satisfaction. This role requires a deep understanding of technology products and services, coupled with exceptional relationship-building skills. You will act as the primary point of contact for clients, ensuring their needs are met and their business objectives are achieved through our client's offerings.

Key Responsibilities

• Manage and grow a portfolio of existing client accounts, ensuring high levels of satisfaction and retention.
• Develop and execute strategic account plans to achieve sales targets and expand business.
• Identify opportunities for upselling and cross-selling new products and services.
• Conduct regular client meetings to review performance, discuss upcoming needs, and present solutions.
• Act as a liaison between clients and internal departments, such as technical support and product development.
• Prepare and deliver compelling sales proposals and presentations to key stakeholders.

Requirements

• Proven experience as an Account Manager or in a similar sales role, preferably in the technology industry.
• Strong understanding of IT solutions, software, or related technical products.
• Excellent communication, negotiation, and problem-solving abilities.
• Demonstrated ability to build rapport and maintain long-term client relationships.
• Experience with CRM software (e.g., Salesforce) and sales methodologies.
• Bachelor's degree in Business, Marketing, or a related field is preferred.

Benefits

• Competitive annual salary with performance-based bonuses.
• Comprehensive medical aid and retirement fund benefits.
• Opportunities for training and professional certification in new technologies.
• Company car and fuel allowance for client visits in Gauteng .
• Positive and collaborative team culture focused on client success.

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