Senior Telecoms Business Analyst

About the Role

Our client is seeking an analytical and detail-oriented Senior Telecoms Business Analyst to join their team in Sandton . This role is critical in bridging the gap between business needs and technological solutions within the telecommunications sector . You will be responsible for gathering and analyzing business requirements, documenting processes, and proposing solutions that enhance operational efficiency and drive business value. This is an excellent opportunity for a seasoned analyst to contribute to strategic decision-making and the implementation of innovative telecoms services .

Key Responsibilities

• Elicit, analyze, validate, and document business requirements from stakeholders across various departments.
• Translate business needs into functional specifications and technical requirements for telecoms solutions .
• Develop process models, use cases, and user stories to clearly define project scope.
• Facilitate communication between business stakeholders and technical teams.
• Assist in the testing and validation of implemented solutions to ensure they meet requirements.
• Identify opportunities for process improvements and efficiency gains within telecoms operations .

Requirements

• Bachelor's degree in Business Administration, IT, Engineering, or a related field.
• Minimum of 6 years of experience as a Business Analyst, with significant exposure to the telecoms industry .
• Strong understanding of telecommunications products , services, and business processes.
• Proficiency in requirements gathering techniques and documentation tools.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication and interpersonal skills, comfortable working with diverse stakeholders.

Benefits

• Competitive salary and performance incentives.
• Hybrid work model offering flexibility and work-life balance.
• Key role in shaping telecoms business strategies and solutions.
• Opportunities for professional development and training.
• A dynamic and collaborative work environment in the heart of Sandton .

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