Insurance Policy Administrator

About the Role

Our client is seeking a meticulous and organized Insurance Policy Administrator to manage policy issuance, endorsements, and renewals for their operations in Bloemfontein . You will play a vital role in ensuring the accuracy and efficiency of policy administration processes, serving as a key point of contact for policyholders and internal departments regarding policy details. This position demands a keen eye for detail, strong administrative skills, and a commitment to providing excellent service. You will be joining a stable team focused on operational excellence and client satisfaction within the heart of the Free State.

Key Responsibilities

• Process new insurance policy applications, ensuring all required documentation is complete and accurate.
• Manage policy endorsements, renewals, and cancellations according to established procedures.
• Verify policy details and ensure compliance with company guidelines and regulatory requirements.
• Respond to inquiries from policyholders and internal teams regarding policy status and coverage.
• Maintain accurate and up-to-date policy records in the administration system.
• Assist in resolving policy-related discrepancies or issues promptly and efficiently.

Requirements

• High school diploma or equivalent; further education or certifications in insurance administration are a plus.
• Minimum of 3 years of experience in policy administration or a similar role within the insurance sector.
• Strong understanding of insurance policy structures and administrative processes.
• Exceptional organizational skills and attention to detail.
• Proficiency in using administrative software and databases.
• Good communication and customer service skills.

Benefits

• Competitive annual salary.
• Comprehensive medical aid and retirement fund contributions.
• Paid time off and company-recognized holidays.
• On-site training and development opportunities.
• A stable and professional work environment in Bloemfontein with a strong emphasis on teamwork.

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