Claims Adjuster

About the Role

Our client is seeking a diligent and experienced Claims Adjuster to join their team, operating under a hybrid model based in Pretoria . You will investigate insurance claims, determine liability, negotiate settlements, and ensure fair compensation for policyholders. This role requires strong analytical skills, a keen eye for detail, and excellent communication abilities. You will work both remotely and in the office, collaborating with clients, witnesses, and legal professionals to bring claims to a satisfactory conclusion. This is a vital role in upholding our client's commitment to service excellence and integrity in the Gauteng region.

Key Responsibilities

• Inspect damaged property or review incident reports to assess the extent of loss.
• Interview claimants, witnesses, and other parties involved in an incident.
• Analyze policy coverage and determine the extent of the insurer's liability.
• Negotiate settlements with claimants or their representatives in a fair and timely manner.
• Prepare detailed reports outlining findings, assessments, and settlement recommendations.
• Manage a caseload of claims, ensuring all deadlines and requirements are met.

Requirements

• Minimum of 3 years of experience as a Claims Adjuster or similar role.
• Solid understanding of insurance policies, legal principles, and claims investigation techniques.
• Strong negotiation and conflict resolution skills.
• Excellent report writing and documentation abilities.
• Proficiency with claims management software and digital tools for remote work.
• Valid driver's license and a willingness to travel locally as needed.

Benefits

• Competitive salary and potential for performance-based bonuses.
• Flexible hybrid work arrangement balancing remote and office-based duties.
• Comprehensive medical aid and provident fund.
• Support for continuing education and professional certifications.
• A collaborative work environment focused on professional growth and customer satisfaction.

#J-18808-Ljbffr