Aftermarket Manager

We're Hiring: Aftermarket Manager (In-Office | Centurion)

We are looking for a driven and experienced Aftermarket Manager to lead our aftermarket department in Centurion. The core focus of this role is to manage parts sales, drive performance, and consistently achieve sales KPIs, while also overseeing field service operations, handling customer queries, and managing rebuild and refurbishment projects end-to-end.

This position is best suited to someone with strong leadership skills, technical understanding, and the ability to manage multiple priorities while maintaining excellent customer service and profitability.

Key Responsibilities:

• Lead and manage daily parts sales operations to achieve targets
• Set, track, and drive sales KPIs
• Manage and coordinate field service teams and daily service scheduling
• Handle and resolve customer queries, technical concerns, and aftermarket support matters
• Plan and manage rebuild and refurbishment projects (timelines, parts, labour, reporting)
• Ensure quality control and compliance to company standards
• Experience in the industry of crushing and screening
• 5+ years technical experience (engineering/mechanical/service environment)
• Strong leadership and delegation skills (ability to manage people and drive performance)
• Fluent in Afrikaans and English (spoken & written)
• Own transport required (travel to Centurion for candidate's account)
• Office-based role in Centurion (full-time, in-office)
• Proficient in Microsoft Office 365 (Outlook, Excel, Word)

Advantage:

• Experience with rebuilds/refurbishments on heavy equipment or mining machinery
• Experience in customer-facing technical roles
• CRM/ERP exposure

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