Job description
Our client is seeking a detail-oriented Telecommunications Systems Administrator to manage and maintain their communication systems in Soweto . This role is vital for ensuring the smooth operation of voice and data communication platforms that support the organization's activities. You will be responsible for the installation, configuration, troubleshooting, and ongoing support of a variety of telecom systems, contributing directly to operational efficiency in the Gauteng region. This is a hands-on position for a skilled administrator looking to make a tangible impact within a growing company.
Key Responsibilities
- Administer and maintain telecommunications systems, including PBX, VoIP, voicemail, and unified communications platforms.
- Monitor system performance, troubleshoot issues, and perform regular maintenance to ensure optimal operation.
- Manage user accounts, permissions, and system configurations.
- Install, upgrade, and configure new telecommunications hardware and software.
- Respond to user support requests and resolve technical issues related to communication systems.
- Develop and maintain documentation for system configurations, procedures, and troubleshooting guides.
Requirements
- Proven experience as a Telecommunications Systems Administrator or similar role.
- Proficiency with VoIP technologies and IP-based communication systems.
- Experience administering PBX systems (e.g., Asterisk, Avaya, Cisco CallManager) is highly desirable.
- Strong understanding of networking principles relevant to voice and data communications.
- Excellent troubleshooting and problem-solving abilities.
- Good communication and customer support skills.
Benefits
- Competitive annual salary.
- Comprehensive benefits package including health insurance.
- Opportunities for training and professional development in telecom systems.
- Work within a supportive team environment in Soweto.
- Contribute to reliable communication infrastructure for a dynamic organization.
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