E-Commerce Manager

Our Retail client in Sandton Johannesburg is looking for an experienced E-commerce Manager with 4-5 years’ experience. You will lead and drive the digital commerce ecosystem, delivering a frictionless customer experience across all online touchpoints. This position is accountable for scaling the retail brand through innovative web optimization, high-converting digital advertising, efficient POS administration, and meticulous inventory management. Salary: Negotiable Min Requirements Relevant Diploma, or Certificate (advantageous). 4–5 years of proven experience bridging online retail, e-commerce management, digital marketing, and retail operations. Takealot Account Management experience Advanced, hands-on proficiency with Shopify, Meta Ads Manager and Google Analytics Creative Skilled in digital content production (Canva / Adobe Suite) alongside compelling commercial copywriting. In-depth understanding of multi-channel inventory control, warehousing logistics, and marketplace dynamics. Outstanding interpersonal, verbal, and written communication skills to effectively manage both external customers and internal stakeholders. Responsibilities E-Commerce & Marketplace Management Manage and optimize the Shopify store to ensure a mobile-responsive design, intuitive navigation, and up-to-date product listings. Oversee technical website operations, including payment gateways, app integrations, and inventory synchronization. Manage the Takealot marketplace account, ensuring regular stock replenishment and high seller health ratings. POS, Inventory & Order Fulfilment Act as the lead administrator for Retail Pro, keeping it accurately synchronized with Shopify. Monitor stock movements to maintain optimal inventory levels across web channels and marketplaces. Oversee end-to-end order fulfilment, including processing manual orders, returns, exchanges, and replacements. Marketing, Creative & Supplier Relations Set up, monitor, and optimize Meta (Facebook/Instagram) and Google Ads campaigns to drive traffic and conversions. Create digital promotional assets (website banners, mailers, and social content) using Canva or Adobe Suite. Analytics & Financial Reporting #J-18808-Ljbffr