Retail Team Leader

About the Role

Our client is seeking an enthusiastic and experienced Retail Team Leader to join their bustling store in East London . In this role, you will be responsible for guiding a team of retail associates, driving sales performance, and ensuring an exceptional customer experience. You will work closely with the store management to uphold brand standards, train and motivate staff, and contribute to the overall success of the store. This is an excellent opportunity for a motivated individual looking to step into a leadership role and make a significant impact within the East London retail landscape.

Key Responsibilities

• Lead and motivate a team of retail associates to achieve sales targets and deliver outstanding customer service.
• Assist with staff scheduling, training, and performance feedback.
• Oversee daily store operations, including opening and closing procedures, cash handling, and visual merchandising.
• Engage customers, provide product information, and resolve customer issues effectively.
• Ensure compliance with all company policies, procedures, and safety regulations.
• Support inventory management and stock control activities to maintain optimal stock levels.

Requirements

• Previous experience in a retail environment, with demonstrated leadership or supervisory experience.
• Strong interpersonal and communication skills, with the ability to inspire and motivate a team.
• Proven track record in achieving sales goals and delivering excellent customer service.
• Ability to work collaboratively in a fast-paced retail setting.
• Knowledge of Point of Sale (POS) systems and retail operations.
• Flexibility to work varied shifts, including weekends and public holidays, as required for the East London store.

Benefits

• Competitive salary with performance-based incentives.
• Opportunities for career growth and professional development.
• Generous employee discount on merchandise.
• A supportive and dynamic team environment.
• A chance to lead and make a difference in a prominent retail store in East London .

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