Insurance Policy Administrator

About the Role

Our client is seeking a highly organized and diligent Insurance Policy Administrator to support their operations in Centurion . This role is essential for ensuring the smooth day-to-day management of insurance policies, from inception through to renewal and termination. You will be responsible for accurately maintaining policy records, processing endorsements, and providing excellent administrative support to both clients and internal teams. The ideal candidate is meticulous, possesses strong attention to detail, and excels in a structured administrative environment, contributing to the efficiency and accuracy of the policy management lifecycle.

Key Responsibilities

• Process new policy applications, renewals, endorsements, and cancellations accurately and efficiently.
• Maintain and update policyholder records in the company's database, ensuring data integrity and completeness.
• Respond to policy-related inquiries from clients, agents, and internal departments via phone and email.
• Generate policy documents, certificates of insurance, and other administrative forms as required.
• Assist with the reconciliation of policy data and premium payments.
• Support the underwriting and claims teams with administrative tasks as needed.

Requirements

• Proven experience in an Administrative or Policy Administration role, preferably within the insurance sector.
• Excellent data entry skills and a high level of accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with insurance databases.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Good communication and customer service skills.
• A proactive approach to problem-solving and a keen eye for detail.

Benefits

• Competitive annual salary and benefits package.
• Opportunities for learning and development in the insurance field.
• A professional and supportive office environment.
• Hybrid work arrangement allowing for flexibility.
• Contribution to a reputable insurance company's operational success.

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