Camp Manager
Job Description
NOW HIRING | CAMP MANAGER
Greater Kruger | South Africa
Are you passionate about luxury safari, guest experiences and creating unforgettable stays in the bush? An exciting opportunity is available for an experienced Camp Manager to join a prestigious safari lodge operation.
THE ROLE
As Camp Manager, you will play a key role in ensuring every guest receives a personalised, seamless and exceptional safari experience while supporting the wider lodge management team.
KEY RESPONSIBILITIES
- Welcome, host and farewell guests
- Manage guest preferences, dietaries and special requests
- Create personalised guest experiences and memorable experiences
- Host meals and ensure exceptional service standards
- Conduct site inspections and ensure arrival rooms meet standards
- Maintain luxury brand and service standards
- Review guest feedback and implement improvements
- Work closely with Butlers, Hospitality, Operations and Lodge Management
- Assist with stock takes, ordering and stock control
- Assist with guest bills, day sheets and gratuities
- Support lodge operations when managers are on leave
- Contribute to staff training and development
- Help develop and enhance the children's programmes
- Assist with Safari Shop operations when required
- Ensure guest preferences are accurately captured digitally
Requirements
Minimum 1 year relevant experience in a 5-star operation
Previous managerial experience
Strong luxury hospitality and guest-relations background
Valid, unendorsed South African driver's licence
Excellent communication and organisational skills
Professional, positive and hospitable personality
Ability to work under pressure
Creative, proactive and solutions-driven
Strong leadership and teamwork skills
MS Office proficiency
PANstrat experience advantageous
Food & wine knowledge preferred
Passion for creating exceptional guest experiences
Benefits
Live-in, provident fund, 50% medical aid
Requirements
Minimum 1 year relevant experience in a 5-star operation ✔️ Previous managerial experience ✔️ Strong luxury hospitality and guest-relations background ✔️ Valid, unendorsed South African driver's licence ✔️ Excellent communication and organisational skills ✔️ Professional, positive and hospitable personality ✔️ Ability to work under pressure ✔️ Creative, proactive and solutions-driven ✔️ Strong leadership and teamwork skills ✔️ MS Office proficiency ✔️ PANstrat experience advantageous ✔️ Food & wine knowledge preferred ✔️ Passion for creating exceptional guest experiences