Gym Operations Supervisor

About the Role

Our client is seeking a proactive and detail-oriented Gym Operations Supervisor to manage the daily operations of a thriving fitness center in Centurion . You will be instrumental in ensuring a seamless member experience, overseeing staff, maintaining facility standards, and driving operational efficiency. This position requires a blend of customer service excellence, management acumen, and a passion for the fitness industry, contributing to a welcoming and high-performance environment for all gym members.

Key Responsibilities

• Oversee the daily operations of the fitness facility, ensuring high standards of cleanliness and organization.
• Manage and motivate the gym staff, including receptionists and trainers, ensuring excellent customer service.
• Handle member inquiries, concerns, and feedback promptly and professionally.
• Manage facility equipment, ensuring it is well-maintained, safe, and functional.
• Implement and enforce gym policies and procedures.
• Assist in the planning and execution of gym promotions, events, and member activities.

Requirements

• Proven experience in fitness center management or supervisory role.
• Strong understanding of gym operations, membership sales, and customer service best practices.
• Excellent leadership, team management, and communication skills.
• Proficiency in gym management software and standard office applications.
• Certification in Fitness Management or a related discipline is a plus.
• Ability to work flexible hours, including weekends and some evenings.

Benefits

• Competitive salary with potential for performance bonuses.
• Complimentary gym membership and personal training discounts.
• Comprehensive medical and retirement savings plan.
• Opportunities for career advancement within the fitness industry.
• Positive and energetic work culture.

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