Food Service Supervisor

About the Role

Our client is seeking an experienced and proactive Food Service Supervisor to oversee daily operations at a bustling catering venue in Upington. You will be responsible for leading a team of food service staff, ensuring the efficient preparation and delivery of high-quality meals, and maintaining exemplary standards of hygiene and customer service. This role requires strong leadership skills, a keen eye for operational efficiency, and a commitment to delivering exceptional dining experiences. The successful candidate will play a key role in managing staff performance, controlling inventory, and ensuring the smooth running of all food service activities.

Key Responsibilities

• Supervise and direct the work of food service staff, providing training, guidance, and performance feedback.
• Oversee the preparation, cooking, and presentation of food, ensuring adherence to quality and safety standards.
• Manage inventory levels, including ordering supplies, receiving stock, and conducting regular stocktakes.
• Ensure compliance with all health, safety, and sanitation regulations in the food service area.
• Handle customer inquiries and resolve any service-related issues promptly and professionally.

Requirements

• Previous experience as a Food Service Supervisor or in a similar supervisory role within the hospitality industry.
• Strong understanding of food preparation techniques, kitchen operations, and health & safety regulations.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple tasks efficiently and work effectively under pressure.
• Demonstrated problem-solving abilities and a customer‑centric approach.

Benefits

• Competitive annual salary with potential for performance incentives.
• Health insurance and retirement savings plan.
• Opportunities for professional development and career advancement.
• Supportive management team and a positive work environment.
• Staff discounts on company services and products.

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