Luxury Sales Consultant

Job Description

We are looking for a seasoned sales professional who brings genuine gravitas, deep client instinct, and the kind of quiet confidence that comes from years of experience. If you’ve spent your career building relationships, not just processing transactions, this role was designed with you in mind.

As a Luxury Jewellery Sales Consultant, you will be the face of our brand at one of our Cape Town locations. You’ll guide high-net-worth clients through considered, often emotional purchases, and build lasting relationships that bring them back year after year.

This is a role where discretion, presence, and product knowledge matter far more than high-pressure sales tactics. Our best consultants don’t chase targets, they earn loyalty.

We operate on structured retail shifts to cover peak trading hours, including some weekends and public holidays. Schedules are provided in advance so you can plan around your commitments. If you’re comfortable with a varied but predictable roster, this works well.

Requirements

• 2+ years in sales, ideally in luxury retail, jewellery, financial services, or any environment serving high-net-worth clients

• A natural ability to read people, build trust quickly, and make clients feel genuinely looked after

• Someone who finds meaning in helping people mark life’s most important moments

• Polished, composed, and comfortable in upscale environments

• Based in Cape Town with reliable access to the V&A Waterfront or Canal Walk

• Proficiency in a European language, especially Mediterranean or Eastern European, is a significant advantage with our international clientele

• Valid work permit, clean record, and full availability for retail shifts

Benefits

• A competitive base salary with an uncapped incentive structure, your expertise and relationships directly determine your earnings

• Monthly performance bonuses that recognise your best work

• Generous staff discounts on our full collection

• Medical aid

• Accredited professional development through the Jewellery Council of South Africa, deepening expertise you’ve already built

• A clear progression path

• A stable, professional team environment.

Requirements
Must be able to commute reliably to the Bedfordview office and to stores as required. Own reliable transportation is essential Must be available to attend special events over weekends when required (for example, occasions such as the Miss SA pageant or an LIB reunion falling on a weekend) Creative, with a genuine willingness to learn, and able to handle a high workload Highly organised, able to manage multiple projects and deadlines at once, with strong attention to detail Proactive and commercially minded, with a natural understanding of luxury marketing versus mass-market jewellery marketing 2 to 4+ years' experience in digital marketing, social media, content marketing or brand marketing, preferably within luxury, jewellery, fashion, beauty, lifestyle or retail A relevant tertiary qualification (e.g. marketing, communications or design) is preferable Must-have skills: Instagram and Facebook/Meta Business Suite, Canva and CapCut or similar, Microsoft Office/Google Workspace, social media scheduling platforms, basic SEO and website CMS/e-commerce experience, basic analytics and reporting, and strong copywriting ability Desirable skills: Adobe Photoshop and photography skills, Google Analytics 4, Google Search Console, Google Ads, Meta Ads Manager, WooCommerce or similar, Klaviyo/Mailchimp, SEO tools such as SEMrush or Ahrefs, and influencer marketing platforms