Recruitment Speciaist
BPO agents: want out of night shifts and into a professional career?
Express Employment Professionals (Cape Town) is training Recruitment Specialists on an ISO-certified system + professional certification.
You need: 2+ years contact centre, strong English, used to targets.
We give: training, certification, salary + commission, office hours.
CV + 3 lines on why you want the change →
Recruitment Specialist (Trainee) – Cape Town
Express Employment Professionals
Tired of the same scripts, the same KPIs and the same night shifts?
We train high-performing BPO people to become professional Recruitment Specialists.
You already know how to talk to people under pressure, hit numbers, follow a process and stay calm when someone is unhappy. We will teach you how to use those skills to place people in jobs and build a career with commission, variety and a recognised professional certification.
What you will do
- Source and screen candidates for temporary and permanent roles
- Interview, match and present people to Cape Town employers
- Build relationships with both job seekers and client companies
- Work to clear targets inside an ISO-certified recruitment system
- Complete our structured training and professional certification
Who we want
- 2+ years in a Cape Town contact centre / BPO (customer service, sales, retention or collections)
- Strong English, confident on the phone, comfortable with targets
- Used to quality scores, CRM and following a documented process
- Hungry to move from “agent” to a professional, commission-based role
- Matric essential; further studies or NQF customer-service qualification a plus
What we offer
- Full training on our ISO-certified recruitment system
- Professional certification you can use for the rest of your career
- Basic salary + commission + incentives
- Office hours (no night shifts) based in Somerset West, Gants centre.
- Part of a global employment franchise with a strong Cape Town presence
- Clear path from trainee to specialist to team lead
If you are the person colleagues come to when a difficult customer needs handling, and you want your next move to be a real profession — not another campaign — apply.
Send your CV and a short note on why you want to leave BPO for recruitment.
BPO agents: want out of night shifts and into a professional career?
Express Employment Professionals (Cape Town) is training Recruitment Specialists on an ISO-certified system + professional certification.
You need: 2+ years contact centre, strong English, used to targets.
We give: training, certification, salary + commission, office hours.
CV + 3 lines on why you want the change →