Dispatch Officer

About the Role

Our client is seeking a vigilant and organized Dispatch Officer to manage their transportation dispatch operations in Pretoria . This role is essential for coordinating drivers, vehicles, and routes to ensure efficient and timely deliveries and pickups. You will be the central point of communication, managing schedules, responding to real-time changes, and ensuring all operations run smoothly. This position requires excellent multitasking abilities and a calm demeanor under pressure, playing a crucial part in the logistical success within the administrative hub of Gauteng.

Key Responsibilities

• Assign routes and schedules to drivers based on delivery requirements and vehicle availability.
• Monitor driver progress and communicate any delays or changes to relevant parties.
• Maintain accurate dispatch records and update system information in real-time.
• Respond to customer inquiries and resolve issues related to deliveries and pickups.
• Coordinate with warehouse and customer service teams to ensure seamless operations.
• Ensure compliance with company policies and safety regulations.

Requirements

• Previous experience in dispatch, logistics, or a similar coordination role.
• Proficiency in dispatch software and general computer applications.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Ability to remain calm and effective under pressure.
• Familiarity with the Pretoria area and its transportation networks.

Benefits

• Competitive salary with potential for bonuses.
• Comprehensive health benefits.
• Paid training and development opportunities.
• Stable work environment with consistent hours.
• Opportunity to be a key player in daily logistics.

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