External Sales Representative - 6-month Temp Assignment
Our client is seeking an experienced and technically minded External Sales Representative to join their team on a 6-month contract in Ekurhuleni.
The successful candidate will be responsible for generating new business, developing and maintaining customer relationships, and providing technical sales solutions across a range of pump products, dewatering systems, slurry pumps, dredging equipment and rental solutions.
The role will service customers across the mining, agricultural and industrial sectors and requires a strong combination of technical knowledge, sales ability and business development experience.
Sales & Business Development
- Identify, develop and pursue new business opportunities within the mining, agricultural and industrial sectors.
- Promote and sell the company's range of pumps, dewatering equipment, dredging solutions and rental services.
- Develop and implement sales strategies to grow market share and expand the customer base.
- Generate new leads through prospecting, networking, referrals and industry engagement.
- Conduct regular customer and site visits to identify operational requirements and recommend appropriate solutions.
- Follow up on sales opportunities, quotations and proposals to successfully close deals.
- Work towards agreed sales targets and business development objectives.
Customer Relationship Management
- Develop and maintain strong, long-term relationships with new and existing customers.
- Act as a key point of contact for customers regarding product enquiries, rentals and service-related requirements.
- Regularly engage with customers to identify new requirements and additional business opportunities.
- Provide professional and responsive customer service throughout the sales process.
- Assist with resolving customer concerns and ensure appropriate after-sales support.
Technical & Product Support
- Develop and maintain comprehensive knowledge of the company's product range, including submersible pumps, surface pumps, dewatering systems, slurry pumps, dredging equipment and rental solutions.
- Assess customer applications and recommend appropriate equipment and technical solutions.
- Provide customers with technical guidance relating to pump selection, application and maintenance.
- Conduct product demonstrations and customer training where required.
- Remain informed of industry developments, competitor offerings and advancements in pump and dewatering technology.
Quotations & Proposals
- Prepare accurate and competitive quotations for pump sales, rentals and related services.
- Prepare and present sales proposals tailored to customer requirements.
- Negotiate commercial terms and sales agreements within approved company parameters.
- Follow up on quotations and proposals to maximise conversion opportunities.
- Liaise with internal teams regarding pricing, equipment availability and delivery requirements.
CRM, Reporting & Documentation
- Maintain accurate records of customer interactions, leads, opportunities, quotations and sales activity on the CRM system.
- Manage and maintain an active sales pipeline.
- Track progress against sales targets and business development objectives.
- Submit sales forecasts, activity reports and performance updates to the Sales Manager.
- Provide feedback on customer requirements, competitor activity and market trends.
Team Collaboration
- Work closely with internal sales, operations, technical support, logistics and rental teams to ensure customer requirements are fulfilled.
- Coordinate with internal departments regarding equipment availability, delivery, servicing and technical support.
- Share customer feedback, market information and potential sales opportunities with relevant team members.
- Work with the marketing team on promotional activities, campaigns and lead-generation initiatives.
Site Visits & Travel
- Conduct regular visits to customer sites, mines, agricultural operations and industrial facilities.
- Assess customer applications and operating environments to recommend appropriate equipment and solutions.
- Provide on-site technical and sales support where required.
- Attend trade shows, exhibitions, networking events and other industry-related events.
- Travel extensively as required to develop and maintain customer relationships.
Minimum Requirements
- A relevant tertiary technical qualification is essential, preferably a Trade qualification, Electrical qualification or Mechanical qualification.
- Proven experience in external sales, preferably within the mining, agricultural, pumps, industrial or equipment rental sectors.
- Strong technical knowledge of pumps, dewatering systems, slurry equipment and/or related industrial equipment.
- Demonstrated experience in new business development and managing customer accounts.
- Ability to understand customer applications and recommend appropriate technical solutions.
- Strong sales, negotiation and closing skills.
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-building abilities.
- Ability to work independently and effectively manage a customer portfolio and sales territory.
- Proficiency in CRM systems and general computer applications.
- Valid driver's licence and willingness to travel extensively.