Job description
General Manager. Ultra Luxury exquisite 5* Boutique Hotel - Magaliesburg Requirements:
Requirements
- 6 to 7 years experience in a GM position in a 5 Star Hotel.
- Management of all Hotel departments.
- Exceptional skills in staff and guest relations
- Ability to multitask, adapt to changing business needs, and think critically
- Strong organizational and time management skills
- High attention to detail
- Sound employment history with contactable references.
- Strong hands on leader - who leads by example
- Grade 12 and be computer literate
- Previous experience on Opera and Micros
- Formal hospitality degree/diploma preferable
Responsibilities
- Be responsible for the management of all Hotel departments - in such a manner that customer satisfaction is achieved.
- Effective leadership, manage and oversee all departments within the hotel
- Plan and manage the day to day operations effectively
- Drive the broader goals of the hotel in relation to all outlets mentioned above
- To ensure consistent acquisition and maintenance of guests
- The managing of Human Resources paperwork for the entire hotel
- Ensure the required policies, procedures and administrative systems and controls are in place
- Day to day guest interaction to receive feedback and actively implement necessary action
- Overseeing and assisting in departmental stock takesAdherence to all company practices
- Leading; training and motivating the team
- Drive the hotel’s quality plan and implement all required standards
- To stand in and perform the duties of an Acting General Manager in the absence of the General Manager
Salary: includes accommodation.
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