Front Office Coordinator

Creating an exceptional first impression, this position manages the front office operations to ensure a welcoming, professional, and efficient environment for all clients, visitors, and callers. Serving as the primary point of contact for the business, the role oversees reception services, visitor management, hospitality coordination, and daily administrative support. Operating within a structured corporate setting, the position maintains an organised, client-ready workplace while coordinating front-of-house logistics and facilities requirements. The successful candidate will uphold the company's core values of integrity, respect, ownership, and excellence in every operational interaction.

Key Responsibilities

• Manage the reception area and act as the first point of contact to deliver a welcoming experience for clients, visitors, and callers.
• Coordinate client hospitality, meeting room readiness, refreshments, and related support to facilitate seamless meetings.
• Provide administrative support, including room bookings, deliveries, office supply tracking, records maintenance, and facilities escalations.
• Support the practical coordination, administrative preparation, and hospitality logistics for company functions and internal events.
• Coordinate daily housekeeping standards across shared spaces to ensure the workplace remains clean, stocked, safe, and presentable.
• Demonstrate core business values while contributing positively to overall office efficiency and service excellence.

Requirements

• A relevant certificate or qualification in Office Administration, Business Administration, Reception, or a related field.
• Previous experience in a reception, front-of-house or office administration role.
• Strong client-service orientation with professional written and verbal communication skills.
• Proven organizational abilities with high attention to detail and data-capturing accuracy.
• Demonstrated ability to manage multiple priorities, work independently, and remain calm under pressure.
• Proficiency in operating standard office equipment, switchboards, printers, scanners, and photocopiers.
• Background working within a professional services, financial services, or corporate environment.
• Working knowledge of Microsoft Office Suite
• Familiarity with electronic filing systems, shared calendars, digital communication tools, and meeting-room booking platforms

Benefits

• Medical aid
• gap cover
• provident fund

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