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Cash Crusaders
Receptionist Cost To Company Western Cape Junior - LevelCash Crusaders • Cape Town, Western Cape, ZA
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Receptionist Cost To Company Western Cape Junior - Level

Receptionist Cost To Company Western Cape Junior - Level

Cash Crusaders • Cape Town, Western Cape, ZA
7 days ago
Job description

As a Receptionist, you will be the first point of contact for Cash Crusaders and play an important role in creating a professional and welcoming environment for our employees, customers, clients and visitors.

You will provide front-desk and administrative support across the organisation, ensuring that reception and general office activities are managed efficiently. The successful candidate will be professional, organised, customer-focused and able to work effectively in a fast-paced environment.

MINIMUM REQUIREMENTS

  • Grade 12 / High School Diploma

  • Minimum 2 years' previous experience in a receptionist or administrative role

  • Previous experience operating a switchboard

  • Intermediate Microsoft Excel skills

  • Computer literacy and knowledge of relevant office software

  • Knowledge of administrative and clerical procedures

  • Knowledge of customer service principles and practices

  • Excellent verbal and written communication skills

  • Professional personal presentation

  • Strong customer service orientation

KEY COMPETENCIES

The successful candidate should demonstrate:

  • Self-motivation and a results-driven approach

  • Excellent communication skills

  • Strong organisational and planning abilities

  • Attention to detail

  • Initiative and problem-solving ability

  • Reliability and efficiency

  • Information management skills

  • Ability to remain calm and effective under pressure

  • Professional and positive attitude

  • Strong interpersonal skills

DUTIES & RESPONSIBILITIES

Reception & Switchboard

  • Operate the company switchboard, including answering calls, taking messages and directing calls to the appropriate individuals.

  • Welcome and attend to clients, visitors and guests in a professional and friendly manner.

  • Manage incoming and outgoing correspondence.

  • Maintain a professional and welcoming reception area.

  • Provide a high standard of customer service at all times.

Office Administration

  • Provide general administrative support to the Cape Town office.

  • Book meeting rooms and assist with meeting arrangements.

  • Arrange car hire for management when required.

  • Coordinate courier collections and deliveries.

  • Order and maintain office stationery and consumables.

  • Assist with the management and organisation of office-related services.

Office & Facilities Coordination

  • Monitor and report on telephone usage and call costs, including business and personal calls.

  • Oversee the office cleaning service and ensure standards are maintained.

  • Coordinate window-cleaning services.

  • Coordinate pest-control services.

  • Ensure the reception and general office areas are maintained in a clean, organised and professional condition.

General

  • Maintain a high level of professionalism and customer service when interacting with employees, customers, suppliers and visitors.

  • Assist with additional administrative responsibilities as required.

  • Perform any other reasonable duties as requested from time to time.

WHAT WE OFFER

  • Competitive monthly package

  • Discovery Hospital Plan medical aid

  • Opportunity to join a well-established and growing national retail organisation

  • A professional and dynamic working environment

  • Opportunity to contribute to a recognised South African brand

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Receptionist Cost To Company Western Cape Junior - Level • Cape Town, Western Cape, ZA