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Marketing Assistantheal navigator • Cape Town, Western Cape, ZA
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Marketing Assistant

Marketing Assistant

heal navigator • Cape Town, Western Cape, ZA
1 day ago
Job description

Location: Remote (Work from home in Cape Town)

Schedule: Flexible hours (approx. 20 hours/week with potential to grow quickly to full-time)

At Heal Navigator, we connect cancer patients directly to cutting-edge modalities, specialized therapies, and innovative clinical options not yet available in conventional healthcare approaches. We bridge the gap between patients, world-class medical professionals, and trusted international care providers, helping individuals navigate vetted residential clinics abroad and physician-led remote protocols with transparency, clarity, and compassion. Our mission is to empower patients to explore advanced integrative treatment pathways with confidence.

About the Role

We are looking for a versatile, creative, and detail-oriented Marketing Assistant to join our team. This role is perfect for someone with 3+ years of experience in digital marketing, multi-channel social media management, short-form video editing, or content creation who thrives in a fast-paced environment and is passionate about our mission.

As part of our team, you’ll take ownership of creating, formatting, and publishing content across all our digital and social platforms, including short-form video, social media channels, subscriber email newsletters and multimedia assets.

  • Manage day-to-day execution across all social platforms (Instagram, TikTok, YouTube, Facebook), keeping our posting calendar active and organized.
  • Edit video recordings, podcast episodes, and clinic interviews and create engaging ~60-second videos (Reels, TikToks, Shorts) with strong hooks and clear pacing.
  • Draft clear, empathetic, and platform-appropriate captions, titles, descriptions, and pinned comments.
  • Upload and format approved content, articles, and clinic profile updates on our WordPress site.
  • Leverage AI tools (ChatGPT, Gemini, Claude, etc.) smartly to streamline drafting and ideation while maintaining high quality, empathy, and factual accuracy.
  • Perform additional ad hoc marketing and content tasks as needed.

Must-Have Skills & Qualifications

  • 3+ years of hands-on experience in digital marketing, short-form video editing, social media content execution.
  • Exceptional written English with a warm, empathetic tone suited for health and oncology topics.
  • Proficiency with short-form video editors (CapCut, RiversideFM, Descript, or similar), social scheduling tools (e.g., Metricool, Buffer), Mailchimp, and WordPress.
  • Comfort using AI tools
  • Strong organization skills and close attention to detail.
  • Reliable fiber internet connection, backup power setup (UPS/load-shedding contingency), and a capable computer for video editing.
  • Remote position – Work from your home in Cape Town.
  • Flexible working schedule, with the ability to maintain a brief daily overlap window with US Eastern Time (EST) for team check-ins and communication.
  • Make a meaningful impact in a purpose-driven company.
  • Work with a passionate, diverse, and international team.
  • Opportunities for professional growth and advancement into a full-time role.
  • Remote-friendly culture with high operational flexibility.

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Marketing Assistant • Cape Town, Western Cape, ZA