Ops Manager: Cable Maintenance

Structural Information

Job number: 10004822

Job title: Ops Manager: Cable Maintenance

Job grade: M6

Group/ BU: Openserve

Division: Openserve

Span of control: 5-10

Reports to: Management

REM Functional Area: Technical

Core Description

To manage the provision of a high quality Access Network Infrastructure to all Telkom stakeholders

Job Responsibilities

OUTPUT 1

Implemented Conducive/Legislative Environment

SUB-OUTPUTS

• Execute actions
• Interpret intervention plan
• Obtain commitment
• Monitor results
• Provide feedback
• Determine actions

RANGE

TYPES:

• Equipment/ Resources
• Psychological environment
• Team/group interventions
• Leadership
• Communication related interventions
• Relationship building
• Change management (e.g. Green areas)
• OHASA
• Training and Development
• Efficiency Management
• SHE
• Physical environment
• Employment Equity

OUTPUT 2

Managed Performance

SUB-OUTPUTS

• Set performance standards
• Communicate desired outcomes
• Monitor progress
• Provide feedback
• Implement corrective actions

RANGE

• EE Plan
• Sections
• People
• Operational plan
• Finance

OUTPUT 3

Implemented Operational Plan

SUB-OUTPUTS

• Interpret operational plan
• Compile operational plan
• Contract deliverables
• Monitor operations
• Provide feedback

RANGE

• Asset Management
• Efficiency
• Types
• Technical

OUTPUT 4

Managed Resources

SUB-OUTPUTS

• Obtain resources
• Allocate resources
• Interpret division/section's operational plan
• Identify required and available resources
• Implement cost effective operational systems
• Manage resources

RANGE

• Contractors
• Tools
• Equipment
• Finances
• Types
• Technical
• Administrative
• Network infrastructure
• Human Resources
• Research
• Efficiency Management

Core Competencies

FUNCTIONAL KNOWLEDGE

• Measurement Techniques
• Conflict Management
• Telkom Policies
• Customer Needs
• Products
• Problem Solving

Functional Skills

• Team Management
• BPR Management
• Analytical
• Communicating
• Organizing Techniques
• Decision Making

ATTITUDES/ LEADERSHIP COMPETENCIES

• Business Orientated
• Performance Driven
• Quality Awareness
• Customer Focus
• Internal Locus of Control

Education

NQF 4: School leaving qualification: National Certificate (Grade 12)/ National Senior Certificate/ National (vocational) Certificate and relevant modular training

Experience

5 Years relevant experience

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