Credit Controller

SUMMARY:
Credit Controller

POSITION INFO:

About the Role

Our client, a prominent player in the property sector, is seeking a meticulous and experienced Credit Controller to join their regional operations team. This office-based role is central to maintaining the financial health of a diverse property portfolio by managing payment administration, recoveries, and complex account queries. The successful candidate will work closely with property management and finance teams to ensure seamless cash flow and accurate financial reporting.

Key Responsibilities

• Accurately process and allocate tenant payments using property management ERP systems.
• Manage the end-to-end follow-up process for outstanding rentals, utilities, and service-related recoveries.
• Maintain comprehensive payment records, recovery notes, and supporting account documentation.
• Resolve complex payment allocations and account queries in collaboration with tenants and internal stakeholders.
• Prepare detailed payment trackers, recovery schedules, and exception reports for management review.
• Proactively identify and highlight recovery risks or delayed payments that may impact regional cash flow.
• Ensure all credit control and recovery processes strictly adhere to internal procedures and approval workflows.

Requirements

• Matric is essential; a qualification in Finance, Bookkeeping, or Property Administration is highly advantageous.
• 5–7 years of experience in property administration, billing support, recoveries, or accounts administration.
• Proven experience within the commercial, retail, or industrial property sectors is essential.
• Proficiency in MDA / MRI Property Management software is a non-negotiable requirement.
• Strong MS Office skills, with intermediate to advanced Excel capabilities.
• Excellent communication skills; bilingualism (English and Afrikaans) is advantageous.
• Strong organizational skills with a high level of attention to detail and a proactive approach to problem-solving.

What’s on Offer

• A stable, permanent opportunity within a leading property organisation.
• A professional, collaborative office-based environment in a prime location.
• The opportunity to work across a diverse and high-value property portfolio.
• Market-related remuneration and the chance to integrate with a multi-disciplinary team of property and finance experts.