Channel Head (Grocery)

Reference:11419 MLR

Consultant:Michelle le Roux

Job Description:

• Develop and implement sales strategies across grocery, wholesale and convenience channels.
• Manage and grow relationships with national key account customers.
• Drive sales performance to achieve revenue, growth and profitability targets.
• Manage sales budgets, monitor costs and report on customer profitability.
• Analyse key account performance and identify new business opportunities.
• Coordinate new product listings, launches and promotional activities.
• Oversee product availability, inventory levels and delivery performance.
• Develop sales forecasts and monitor pricing accuracy.
• Plan and evaluate promotional campaigns to maximise return on investment.
• Conduct regular customer meetings, business reviews and trade visits.
• Manage and mentor sales agents and key account team members.
• Collaborate with internal departments to improve sales performance and customer satisfaction.

Qualifications:

• 7–10 years' key account management experience within the pharmacy sector, including experience working with Dis-Chem.
• Minimum 5 years' experience working with independent pharmacy representatives and stores.
• Proven track record of key account growth.
• Relevant tertiary qualification in Marketing or Sales advantageous.
• Qualification or background in Health Sciences advantageous.
• Strong sales strategy, account management and commercial skills.
• Excellent numerical reasoning and analytical abilities.
• Computer literacy and strong presentation skills.
• Experience managing sales budgets, targets and customer relationships.
• Strong leadership, negotiation and relationship-building skills.
• Excellent communication, planning and organisational abilities.
• Strategic thinker with strong problem-solving and decision-making skills.

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