E-commerce Retail Assistant

About the Role

Our client is looking for a detail-oriented and digitally savvy E-commerce Retail Assistant to support their online sales operations, working remotely. This role involves managing product listings, processing online orders, and assisting customers via digital channels. You will be instrumental in ensuring the smooth running of the online store, from updating product information to coordinating shipping. This is an ideal part-time opportunity for an individual who is organized, tech-proficient, and looking to gain experience in the growing field of e-commerce within the retail sector, all from the comfort of their own location.

Key Responsibilities

• Manage product listings on the e-commerce platform, including descriptions, pricing, and images.
• Process and fulfill online customer orders accurately and efficiently.
• Respond to customer inquiries via email and online chat in a timely and professional manner.
• Assist with inventory management for online stock levels.
• Coordinate with shipping partners to ensure timely dispatch and delivery of orders.
• Monitor website performance and report any technical issues.

Requirements

• Previous experience in e-commerce, online retail, or customer service is preferred.
• Proficiency in using e-commerce platforms and online marketplaces.
• Strong computer skills, including Microsoft Office Suite.
• Excellent written communication and organizational skills.
• Ability to work independently and manage time effectively in a remote setting.
• A keen eye for detail and a commitment to accuracy.

Benefits

• Flexible part-time hours, perfect for balancing with other commitments.
• Competitive hourly rate.
• Work remotely, providing flexibility and convenience.
• Gain valuable experience in the dynamic world of online retail.
• Be part of an innovative and growing e-commerce business based in Mahikeng.

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