Workshop Foreman

About the Role

As the Working Workshop Foreman, you will bridge technical expertise and operational supervision. You will be hands-on in diagnosing, repairing, and servicing modern vehicle systems while actively managing workshop productivity, technical quality, and team development. Your focus will be maximizing labor sales, maintaining a strict one-shot repair standard, and delivering an exceptional Customer Satisfaction Index (CSI).

Key Responsibilities

• Perform complex diagnostic work, visual inspections, component installation, and routine maintenance to manufacturer specifications.
• Supervise, motivate, and mentor workshop staff and apprentices; manage non-billable time, leave, and on-the-job technical training.
• Monitor labor sales targets, efficiency metrics, warranty procedures, and consumable waste controls.
• Oversee quality control, conduct vehicle road testing, assist with pre-diagnoses and quotations, and strictly enforce the one-shot repair policy.
• Maintain clean, compliant work areas adhering to OHS Act standards, manage hand tools/equipment, and coordinate seamlessly with the Parts and Service departments.

Qualifications & Requirements

• Qualified Automotive Technician / Mechanic.
• Advanced diagnostic and repair skills across current overall vehicle systems, tools, and technical documentation.
• Proven track record in supervising, coaching, and motivating technical teams in a dealership or busy workshop environment.
• Solid working knowledge of the OHS Act and warranty policies/procedures.
• High integrity, strong pre-diagnosis capabilities, accurate administrative skills, and superior communication.

. Skillset Required: Vehicle Maintenance & Repair,, Advanced Diagnostics, Component Installation & Overhaul, Mentoring & Coaching, Workshop Planning & Loading, Job Card Administration, OHS Act Compliance

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