Aiops Engineer: Predictive It Operations

Our client is seeking a proactive AI Operations (AIOps) Engineer to join their infrastructure team in Polokwane . This role is essential for enhancing the reliability, performance, and efficiency of their IT operations through the application of AI and machine learning techniques. You will be responsible for implementing and managing AIOps platforms, analyzing operational data, and developing predictive models to automate issue detection, root cause analysis, and incident response. This is an excellent opportunity for an engineer passionate about leveraging AI to revolutionize IT operations and ensure seamless service delivery in a hybrid work environment.

Key Responsibilities

• Implement, configure, and manage AIOps platforms and tools to monitor system health and performance.
• Analyze large volumes of operational data (logs, metrics, traces) to identify patterns and anomalies using AI/ML techniques.
• Develop and deploy predictive models for proactive issue detection and capacity planning.
• Automate incident response processes, including root cause analysis and remediation actions.
• Collaborate with IT operations, SRE, and development teams to integrate AIOps solutions.
• Continuously optimize AIOps tools and workflows for maximum effectiveness and efficiency.

Requirements

• Bachelor's degree in Computer Science, IT, or a related field.
• 3+ years of experience in IT operations, site reliability engineering (SRE), or systems administration.
• Experience with monitoring tools, log management systems, and IT automation technologies.
• Familiarity with AI/ML concepts and their application in IT operations is essential.
• Proficiency in scripting languages such as Python, Bash, or PowerShell.
• Strong understanding of cloud infrastructure (AWS, Azure, GCP) and containerization (Docker, Kubernetes).

Benefits

• Competitive salary and performance bonuses.
• Hybrid work model offering a blend of office and remote flexibility.
• Comprehensive health and wellness benefits package.
• Access to cutting-edge AIOps tools and technologies.
• Opportunities for professional growth and certifications in cloud and AI.
• A supportive team environment focused on innovation and operational excellence.

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