Job description
About the Role
Our client is seeking a motivated and experienced Food & Beverage Supervisor to join their team in Port Elizabeth. This role involves overseeing the daily operations of the food and beverage outlets, ensuring exceptional service delivery and guest satisfaction. You will lead a team of service staff, manage inventory, and contribute to maintaining high standards of quality and presentation. The ideal candidate will have a passion for hospitality, excellent customer service skills, and the ability to motivate and guide a team effectively within a busy operational setting. This is a great opportunity to advance your career in the hospitality sector.
Key Responsibilities
- Supervise daily F&B operations, including service staff and outlet readiness.
- Ensure adherence to quality standards for food, beverage, and service.
- Train and mentor F&B staff on service techniques, menu knowledge, and operational procedures.
- Manage inventory levels for F&B supplies, including ordering and stock rotation.
- Handle guest inquiries, feedback, and resolve any service-related issues promptly.
- Assist in the development of menus and promotional activities.
Requirements
- Minimum of 2 years of experience in a supervisory role within Food & Beverage.
- Strong knowledge of F&B operations, including menu costing and inventory management.
- Excellent customer service and interpersonal skills.
- Ability to lead and motivate a team.
- Flexibility to work shifts, including weekends and holidays.
- Basic knowledge of hygiene and safety standards in food service.
Benefits
- Competitive annual salary.
- Opportunities for overtime pay.
- Staff meals and uniform provided.
- Health insurance benefits.
- Training and development opportunities.
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