Personal Assistant (Insurance Director)

Job Description
Our client, an established short-term insurance brokerage in Pretoria East, is seeking an experienced and highly organised Personal Assistant to support one of their Directors. The role requires a mature, discreet professional who is comfortable managing a demanding diary, competing priorities and confidential information with minimal supervision. This is a key support position within the business and would suit someone who takes genuine ownership of their portfolio. Key Responsibilities • Manage the Director's diary, appointments and meeting schedule, resolving conflicting priorities proactively • Act as the first point of contact for the Director, screening calls, correspondence and enquiries • Manage the Director's inbox, prioritising and flagging urgent matters for attention • Prepare agendas, board and management packs, take minutes and follow up on action items • Draft, format and proofread letters, reports, presentations and internal communications • Coordinate internal and external meetings, including venue bookings, catering and logistics • Arrange local and international travel, including flights, accommodation, itineraries and visas • Process expense claims and invoices, and reconcile the Director's credit card statements • Maintain confidential filing systems for company, personal and HR-related documentation • Liaise professionally with clients, insurers, service providers and internal staff on the Director's behalf • Track deadlines, deliverables and compliance dates on behalf of the Director • Assist with the coordination of company events, functions and client entertainment • Handle ad hoc personal administration for the Director as required • Provide support to the broader management team where capacity allows Requirements • Minimum of 3–5 years' experience as a Personal Assistant or Executive Assistant supporting senior management or director level • Matric (Grade 12); a secretarial or office administration qualification advantageous • Advanced computer literacy in MS Outlook, Word, Excel and PowerPoint • Proven experience in complex diary management and travel coordination • Excellent written and verbal communication skills in English; Afrikaans advantageous • A high level of discretion and proven ability to handle confidential information • Strong prioritisation skills with the ability to remain composed under pressure • Ability to work independently, anticipate needs and take initiative • Valid driver's licence and own reliable transport • Previous experience within financial services or insurance advantageous Benefits Our client is offering a market-related salary negotiable based on experience. The package includes: • Annual performance-based bonus at the company's discretion • A stable, professional working environment with direct exposure to executive-level decision making
Requirements
Minimum of 3–5 years' experience as a Personal Assistant or Executive Assistant supporting senior management or director level Matric (Grade 12); a secretarial or office administration qualification advantageous Advanced computer literacy in MS Outlook, Word, Excel and PowerPoint Proven experience in complex diary management and travel coordination Excellent written and verbal communication skills in English; Afrikaans advantageous A high level of discretion and proven ability to handle confidential information Strong prioritisation skills with the ability to remain composed under pressure Ability to work independently, anticipate needs and take initiative Valid driver's licence and own reliable transport Previous experience within financial services or insurance advantageous