Global Trade Lane Manager – Asia

A leading organisation in the logistics and supply chain sector is seeking a highly skilled Global Trade Lane Manager - Asia. This role is ideal for a professional with strong international transportation expertise, proven sales ability, and a deep understanding of global trade lanes. The position requires a dynamic individual who can drive business growth, manage stakeholder relationships, and deliver exceptional customer service across diverse markets.

Minimum Qualifications

• Grade 12 Certificate (Maths and English HG)
• BCom degree in Sales & Marketing or related qualification (NQF level 7)

Knowledge & Experience

• Minimum 5 years’ experience in the clearing and forwarding industry
• Minimum 5 years’ experience in international transportation
• Minimum 5 years’ experience in professional sales and global trade lane management (Asia focus)
• Strong knowledge of:
  
  • Servicing & marketing principles
  • International trade practices
  • Tariff calculation concepts
  • CRM and Incoterms
  • Carrier & depot conditions of trade
  • National currencies and international codes
• Advanced verbal communication, presentation, and negotiation skills
• Client service orientation with strong problem-solving and decision-making ability
• Computer literacy: MS Word, Excel, Lotus Notes
• Creative and innovative thinker with strong action and result orientation

Advantageous Attributes

• Customer service orientation in demanding environments
• Independent, dynamic self-starter able to handle pressure
• Strong team communication and contribution skills
• Adaptability in a constantly changing environment

Key Responsibilities

• Provide input to Air and Ocean Procurement for product development
• Plan and execute International Sales Visits (ISVs) locally and abroad
• Conduct Consignee Selling Trips (CSTs) abroad when required
• Coordinate incoming CSTs and create local awareness of assigned trade lanes
• Educate local sales staff through joint calls and training
• Escalate pricing and market issues to Procurement
• Report on market information, competitor activities, and product issues
• Deliver the highest level of customer service
• Visit potential customers, including sales trips to the Far East twice annually
• Monitor shipments for VIP clients and negotiate rates
• Manage global trade lane calls and stakeholder engagements
• Monitor results and ensure compliance with quality management systems

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