Quality Manager (Automotive)

Key Performance Areas

• Manage the performance of subordinates.
• Maintain quality systems according to ISO & OEM system requirements.
• Ensure that all customer requirements are met.
• Continuously improve product quality and systems by analysing performance and implementing corrective action when required.
• Establish and maintain the Quality Department budget.
• Manage customer requests and complaints.
• Manage quality performance indicators.
• Train and mentor subordinates.
• Continuously improve the QMS in line with customer expectations.

Key Skills and Competencies

• Excellence orientation - a high-quality approach, self-starter mentality, and the ability to work timeously, deliver quality work, and perform under pressure.
• Customer orientation - focus on internal and external customer needs to deliver the highest quality.
• Cooperation - show initiative, be a team player, and proactively create a personal network.
• Collaboration - work collaboratively with other stakeholders within the MA team.
• Accountability - take responsibility for activities and decisions and be cognisant of all factors that impact decisions. Actively drive costs down.
• Leadership - be self-motivated, communicate effectively, display autonomy, and coach and guide others.
• Intercultural sensitivity - ability to use team diversity within the organisation to achieve goals.
• Communication - ability to express oneself effectively and share information to obtain buy-in.
• Adaptability - ability to adapt to technological changes, identify training gaps, and implement solutions.
• Auditing skills - continuously develop and manage process and product audits, as well as general audit reports, with defined corrective actions and timing.
• Corrective actions - support the process department in closing 8Ds and evaluating effectiveness.
• Computer literacy: Microsoft Office, Power BI, and end-user knowledge of SAP R/3.

Minimum Requirements

• B-Tech degree in Quality Management or equivalent.
• Total Quality Management.
• ISO standards (standard internal auditor).
• Customer standards (BMW) and IATF.
• Exposure to Lean Manufacturing principles, preferably in the automotive sector.
• Six Sigma tools.
• Root cause analysis and problem-solving / understanding and implementation of core tools.
• Minimum of 5 years experience as a Quality Department Manager in a similar complex automotive manufacturing environment.
• Minimum of 5 years experience with press tools or assembly processes.
• Minimum of 10 years experience in the automotive industry of similar complexity. Preference will be given to candidates with extensive experience in car-building, especially German-based factories.
• Working knowledge of the core quality aspects controlled by the organisation, including geometry, surface quality, and structural integrity.