Educational Travel Program Designer

Vacancy: Educational Travel Program Designer

Full-time role based in Noordhoek, Cape Town

About EDU Africa

With over two decades of experience, EDU Africa designs and facilitates Transformative Learning Journeys. These short-term educational initiatives across Sub-Saharan Africa serve school, college, and university students from various parts of the world. Partnering with more than 200 academic institutions (predominantly in the United States), we deliver upwards of 100 programs annually.

Our offerings operate across 16 African countries and take different formats, including faculty-led programs, Online Global Learning (Virtual Exchange programs), group internships, and school programs. Every journey begins with an educator's vision to bring their curriculum to life. We customise every element to match their academic objectives: crafting learning-focused itineraries, engaging local community partners to share their expertise, and aligning outcomes with our core Transformation Goals. To ensure seamless execution, we oversee all ground logistics, encompassing accommodation, transport, meals, guiding/facilitation, and curated educational activities.

We are passionate about and deeply committed to people, education, and our environment. Our team operates from four offices in Ghana, Kenya, South Africa, and Zimbabwe. The enduring relationships we build with local institutions, partners, and communities are what make our programs impactful, sustainable, and authentically African.

Role Overview

Program Designers at EDU Africa shape Transformative Learning Journeys from the initial consultation through to the final post-program report. Collaborating closely with educators, community partners, and internal teams, they build customised programs aligned with each group's specific learning objectives. To thrive in this position, the ideal candidate must find all the aspects below motivating, rewarding, and fulfilling. The role:

• Is both an art and a craft, combining design (program curation) and conversion (program actualisation).
• Entails serving as the primary institutional client lead for assigned institutions - the key point of contact, building a deep understanding of each client's history, strategic goals, and timelines.
• Focuses specifically on South Africa, designing programs for South African destinations as part of a broader continent-wide team.
• Requires ongoing active engagement and frequent communication (predominantly virtually) with academic staff, study abroad departments, and colleagues across the continent.
• Involves close collaboration with a Program Coordinator who will manage most of the practical aspects - logistics, bookings, and on-the-ground program delivery.

Role Outcomes

1. Transformative Program Design

Create practical, educationally sound programs aligned with clients' learning goals, needs, and budgets. Craft learning outcomes guided by our Transformation Goals. Set up Transformative Learning Plans.

2. Client Retention and Program Actualisation

Turn enquiries into confirmed programs, following strict timelines. Grow client relationships and build long-term institutional partnerships. Meet set targets.

Accurately cost and competitively price programs. Process invoices and payments on time. Reconcile completed programs.

4. Evaluation and Reporting

Interpret transformation results and complete group and individual reports after each program. Run structured program debriefs and share learnings with the wider team.

Qualifications and Requirements

• A Bachelor’s Degree in any discipline. However, evidence of a background in educational support is essential, e.g., teaching, tutoring, lecturing, training, curriculum design, coaching, youth work, or NGO workshop facilitation.
• Experience managing budgets for travel, events, projects, etc.
• Capacity to work in a hybrid, cross-continental team, both remotely and in person.

Advantageous

• An Honours or Master’s Degree.
• Experience working in the travel sector.
• Familiarity with study abroad, or working with international students or programs.

Key Competencies and Skills

Imperative

• Proficiency in Google Workspace and AI tools.
• Capacity to quickly learn new software.
• Strong English written and verbal communication.
• Adept multiple synchronous projects management.
• Excellent organisation, planning, and scheduling abilities.
• Strong relationship‑building and negotiation skills.
• Cognitive agility, precision, and keen attention to detail.
• High adaptability and effective problem‑solving.
• Strong intercultural awareness and competence.

Advantageous

• Travel or Learning Management System experience and formal AI training.
• Working knowledge of Xero, Zoom, and Ezus.

Company Values

Please review our company values before applying to ensure they resonate with you.

• Friendliness: Our friendliness and care for our team, our clients, and our community partners set us apart from others.
• Collaboration: We prize teamwork and partnership with all stakeholders as essential components of creating transformative educational experiences.
• Innovation: Our innovative spirit drives our curiosity, creativity, and responsiveness. It encourages us to continually think about inventive ways to cultivate learning and challenge thinking.
• Stewardship: We are deeply committed to treating the earth, its diverse resources, and its people with integrity and respect.
• Learning : We desire to grow personally and become co‑investigators with our team, our clients, the learners we host, and the communities with whom we partner.

Diversity Statement

Committed to elevating African perspectives, we seek a workforce reflecting the continent's rich diversity. We value diverse strengths and seek to foster an empowering environment where everyone can thrive. We warmly invite applicants from all backgrounds.

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