Account Manager - Sales

About the Role

Our client is seeking a dedicated and proactive Account Manager to join their sales team in Tembisa, Gauteng . This role focuses on maintaining and growing existing client accounts, ensuring customer satisfaction, and identifying opportunities for upselling and cross-selling. You will serve as the primary point of contact for your assigned clients, understanding their needs and providing tailored solutions to foster long-term partnerships. The ideal candidate is passionate about customer success and possesses excellent relationship-building skills, contributing to a positive client experience and sustained business growth.

Key Responsibilities

• Manage and grow a portfolio of existing client accounts, ensuring high levels of retention and satisfaction.
• Develop a deep understanding of client business objectives and challenges to provide strategic advice and solutions.
• Identify and pursue opportunities for upselling and cross-selling existing products and services.
• Act as the main liaison between the client and internal teams, ensuring timely and effective communication.
• Prepare and deliver regular performance reviews and business reviews for key accounts.
• Monitor market trends and competitor activities to provide relevant insights to clients.

Requirements

• Minimum of 3 years of experience in Account Management or a similar client-facing sales role.
• Proven track record of successfully managing client relationships and achieving growth targets.
• Excellent communication, presentation, and problem-solving abilities.
• Experience with CRM software and sales tracking tools.
• Strong negotiation skills and the ability to influence stakeholders.
• Bachelor's degree in Business, Marketing, or a related field is preferred.

Benefits

• Attractive base salary with performance-based incentives.
• Medical aid and retirement savings plan.
• Structured training programs for career development.
• Hybrid work model offering a balance between office and remote work.
• Collaborative team environment with opportunities for networking.

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