Operations Manager, ZA Fulfillment & Operations
Johannesburg Amazon
Posted 1 day ago
Job Description
Description
Join our South Africa Operations team and lead a talented group of salaried and hourly employees in delivering exceptional fulfillment experiences to our customers. You’ll drive operational excellence across our network by fostering a culture of safety, quality, and continuous improvement while empowering your team to succeed.
Key job responsibilities
- Support, mentor, and develop your salaried and hourly team members, providing them with the tools and guidance they need to succeed in their roles
- Lead projects with site and regional impact, working collaboratively with other leaders to implement solutions that drive business objectives
- Build and execute productivity plans by analyzing forecasts, determining staffing requirements, and coordinating with regional partners to balance workload effectively
- Manage safety, quality, productivity, and on-time customer delivery by monitoring key metrics and taking corrective action when needed
- Partner with support teams across Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop and implement plans that meet operational goals
International Training Requirement:
This role requires mandatory international training for the first 4 weeks, with the possibility of extension up to 6 months where operationally required. Successful candidates must be willing and able to be based outside of South Africa for the duration of their training period. Support with travel and accommodation arrangements will be provided. A valid passport and willingness to travel internationally are essential requirements for this position.
A day in the life
As an Operations Manager, you’ll spend your day engaging with your team across our fulfillment operations, which span three critical
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