National KAM

A leading international FMCG organisation is seeking an experienced, commercially astute Senior Key Account Manager to take full ownership of a portfolio of national retail accounts. This is a strategic, high-visibility role for someone who thrives on turning customer relationships into profitable, sustainable growth.

The role

• Own the commercial performance of your national key accounts
• Develop annual Joint Business Plans and lead trading term negotiations
• Build long-term partnerships with senior and executive retail stakeholders, including regular KPI business reviews
• Grow existing business and win new accounts
• Deliver sales, gross profit and profitability targets
• Manage trade spend and promotional investment, evaluating ROI and customer profitability
• Prepare commercial business cases
• Forecasting and demand planning
• Develop accurate forecasts in partnership with Supply Chain and Demand Planning
• Monitor stock levels and promotional demand
• Plan promotions 3-6 months ahead and align marketing calendars
• Analyse category and competitor trends to uncover opportunities
• Lead product presentations, secure listings and manage launch execution
• Optimise online content, pricing and promotions, and monitor digital performance
• Analyse sales, profitability, stock and promotional data, producing monthly and quarterly reviews
• Work closely with Marketing, Finance, Supply Chain and Product teams

You bring

• 7+ years FMCG sales experience
• 5+ years in National Key Account Management
• Proven experience working with major South African retailers
• Advanced Excel, PowerPoint, CRM and retail portal skills
• SAP advantageous
• Strong commercial acumen, negotiation, strategic thinking, leadership, planning and ownership
• A Bachelors degree is advantageous

Please consider your application unsuccessful if you do not receive feedback in two weeks.

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