Property & Lease Administrator- ZR_2667_JOB

Red Ember Recruitment is seeking a suitably experienced and organised Property & Lease Administrator to manage and coordinate property administration, lease agreements, occupancy processes, inspections and resident relations across a property portfolio.

The successful candidate will serve as a central point of coordination between residents, prospective residents, Finance, Facilities, Marketing and Management, ensuring efficient administration, accurate recordkeeping, compliance with applicable legislation and the delivery of professional, resident-focused service.

Lease and Occupancy Administration

• Administer lease agreements, occupancy agreements and related documentation.
  
• Coordinate occupancy processes and maintain accurate property and resident records.
  
• Monitor occupancy administration and support occupancy objectives.
  
• Ensure property administration processes are completed accurately and efficiently
  

Property Inspections and Quality Control

• Coordinate property inspections and related administrative processes.
  
• Maintain inspection records and documentation.
  
• Support property quality-control processes and follow up on property-related matters with the relevant departments.
  

Tenant and Resident Relations

• Serve as a point of contact for existing residents and prospective residents.
  
• Respond to resident and customer enquiries professionally and timeously.
  
• Coordinate property-related communication between residents and internal stakeholders.
  
• Maintain a customer-service-oriented approach while respecting resident rights.
  

Legal and Compliance Administration

• Maintain lease and occupancy documentation in line with applicable requirements.
  
• Apply relevant rental housing legislation where applicable.
  
• Support compliance with property administration procedures and applicable legislation.
  
• Ensure records are accurate, complete and properly maintained.
  

Marketing and Occupancy Management

• Liaise with Marketing and Management regarding occupancy-related processes.
  
• Assist with the administration and coordination of prospective resident enquiries.
  
• Support initiatives aimed at achieving occupancy objectives.
  

Reporting and General Administration

• Maintain accurate property, lease and occupancy databases.
  
• Collect, update and manage relevant property and resident information.
  
• Prepare and maintain administrative records and reports.
  
• Coordinate with Finance, Facilities and Management on property-related matters.
  

Requirements

• Valid Code 08 driver's licence.
  
• Minimum of 3 years' experience in property administration, leasing or real estate administration.
  
• Proven experience managing lease agreements and occupancy processes.
  
• Experience dealing directly with residents and customers.
  
• Experience working with property management systems.
  
• Computer literacy.
  

Advantageous Qualifications and Experience

• Certificate or Diploma in Property Administration, Real Estate, Business Administration or a related field.
  
• Experience in retirement villages, senior living facilities or housing administration.
  
• Strong lease administration and occupancy management skills.
  
• Knowledge of applicable rental housing legislation.
  
• Excellent written and verbal communication skills.
  
• Strong customer service and resident relationship management abilities.
  
• Excellent planning, organisational and time-management skills.
  
• Resource management capabilities.
  
• Strong attention to detail and accurate data management.
  
• Ability to coordinate multiple administrative processes and liaise with different stakeholders.
  
• Professional, service-oriented approach.